We'd Love to Hear From You
Have a question about an order, need sizing help, or want to partner with us? We're here to help — always.
Contact Info
We typically respond within 30 minutes during business hours.
Our Location
Westlands, Nairobi, Kenya
Near Sarit Centre
Call / WhatsApp
+254 712 345 678
Mon–Sat, 8am–8pm
Email Us
hello@soleke.co.ke
We reply within 2 hours
Business Hours
Mon–Sat: 8am – 8pm
Sunday: 10am – 5pm
Chat on WhatsApp
Fastest response guaranteed
Send us a Message
Frequently Asked Questions
Do you deliver outside Nairobi?
Yes! We deliver to all 47 counties in Kenya. Delivery takes 2–3 business days outside Nairobi.
Can I pay on delivery?
Absolutely. We accept cash and M-Pesa on delivery. No upfront payment required.
Are your shoes authentic?
Yes, 100%. All our shoes are sourced from verified, authorized distributors. We provide proof of authenticity on request.
What is your return policy?
We offer free returns within 7 days of delivery. The shoes must be unworn and in original packaging.
How do I know my size?
We use EU sizing. Our size guide is available on every product page. You can also WhatsApp us for personalized sizing advice.
How long does delivery take in Nairobi?
Same-day delivery for orders placed before 2pm. Next-day delivery for orders placed after 2pm.